Join our team as a Business Support Specialist and focus on driving lead generation and qualification through proactive cold-calling efforts. You will play a crucial role in identifying prospects and ensuring smooth and efficient operations.

Role & Responsibilities:

• Manage lead generation, cold-calling & lead qualification to identify prospects.
• Schedule & confirm meetings with potential clients through calls and email.
• Prepare daily prospect lists for approval and provide daily activity reports.
• Maintain and update the CRM system with accurate lead tracking and follow-ups.
• Conduct research on prospects to ensure AML compliance before outreach.
• Assist Relationship Managers (RMs) with administrative tasks & meeting follow-ups.
• Track and report progress on client engagement and lead conversion.
• Collaborate with Marketing team and internal departments for seamless operations.

What You Bring:

• Experience in Customer Service role or related within financial institutions.
• Bachelor’s degree in marketing, business administration, or a related field.
• Strong organizational and planning skills in a fast-paced environment.
• Excellent written and verbal communication in Arabic and English.
• Proficiency in Microsoft Office Suite and ability to learn new systems.
• Strong interpersonal, research, and analytical skills.
• Ability to prioritize tasks, meet deadlines, and work efficiently under pressure.

Due to the high volume of applications, only candidates selected for an interview will be contacted. Thank you for your understanding.